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In Missive, everything external is email, everything internal is chat. However it’s definitely not perfect: losing context and spreading information in two silos comes with a big cost on productivity. Don’t get us wrong here, Slack is a great improvement compared to the era where email threads were composed of both internal and external conversations. A heated debate ensues.īoth the internal debate and the external conversation with the partner will sit isolated in their own silo. You want to consult your teammates before agreeing, so you start chatting in Slack about the legitimacy of the requested changes. For example, you could receive an email from a partner asking to change the terms of your partnership. Internal conversations related to external factors also lose context. It’s now harder to search for all relevant conversations related to a project, because some will be external in emails and others internal in Slack. When moving internal communication away from email to Slack, a second silo of vital information is created. All organizations using Slack still exchange hundreds or thousands of emails a day with customers/prospects/partners/providers and what not. It’s not killing email for external communication. When the media says Slack is an email killer, what they are not saying is that it’s killing email for internal team discussions only. Slack, with its friendly chat messaging UI and branding, brought a silver lining for many organizations who were looking for a better solution. Using emails for internal communication is slow, noisy and cumbersome. Here’s why your team should ditch Slack, embrace email and start using Missive for both internal and external communication. On the other hand, Missive, also a team messaging app, totally embraces email. People were drowned by hundreds/thousands of emails in their inbox and they needed a fix.
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This framing touched into people’s anxiety it hit a nerve. The media branded them early on as the " email killer". It raised hundreds of millions of dollars and boasts about millions of users. Slack is the ultimate reference in team messaging right now.